Privacy Policy

Who we are

This is the website of Robert Thornton of Thornton Architecture & Design, which is located at The Studio, North View, Mill Road, West Chiltington, West Sussex, RH20 2PY. We can be contacted on +44 (0)1798 368623 or via the contact form. Our website address is

What personal data we collect and why we collect it

We do not collect any personally identifiable data from users and site visitors other than any information voluntarily sent to us via the contact form or other contact methods available on the site. This information will be used for the primary purpose of responding to your message(s) and to liaise with you to service your requirements going forwards, if required. By using the contact methods available on this site, you are actively consenting to be contacted using the contact information you supply.

Our website may also collect anonymous technical data from site visitors via cookies, for example your IP address and Internet browser version. By continuing to browse the site, you are agreeing to our use of those cookies. Please see the cookies section* further down this page for more information including how to switch off cookies should you want to.

Contact forms

As outlined above, we use a contact form on the website for customer service purposes and retain data sent through it only for as long as is required to service the requirements of those using it. However, we do not use the information submitted for marketing purposes and will never share it with other parties without your prior consent.


We use cookies to enrich your user experience on the website and for no other purpose.

Essential website cookies are strictly necessary to provide you with services available through our website and to use some of its features. You can block them individually or in their entirety as you see fit by changing your Internet browser settings. However, because these essential cookies are strictly necessary to deliver the website, you cannot block them without negatively impacting how well our site functions.

We also use different external services like Google Webfonts and Google Maps on this website. The third party providers of these services may also set one or more cookies on your device in order to collect anonymous data such as your IP address.

You are free to disable cookies via your Internet browser settings at any time and through the options available after clicking the ‘Learn more’ button on the banner that appears on the bottom of the website when you first visit (and which remains visible until such a time that you have set your cookie preferences). Any changes you make there will take effect once you reload the page but please be aware that blocking cookies may heavily reduce the functionality and appearance of our website.

Who we share your data with

We do not share your personal data with anyone and would only do so, going forwards, if we had your consent.

How long we retain your data

We will retain your data for customer service purposes only and will retain it only for as long as is required to service your requirements.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us, at any time. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Our website is hosted within the European Union. We do not transfer any of your data outside the European Union including data you may have sent us through the contact methods available on the website. However, third parties who have cookies enabled on this site (as described in the cookies section above, for example to enable Google fonts and Google maps to show on the site) may themselves be based outside the EU. So, in those cases, European data protection law requires data about European residents, which is transferred outside the European Union, to be safeguarded to the same standards as if the data was in Europe. For clarification, such cookie data is anonymous (for example identifying your IP address, not you as a named person). For these third party providers, we recommend that you read their privacy policies so you can understand the manner in which your anonymous personal information will be handled by them.

How we protect your data

To protect your personal information, we take all reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. For example, our website uses end to end encryption and other measures to mitigate the chance of a man-in-the-middle attack. As such, data travelling between the website and visitors is totally encrypted to protect both the site and the visitor.

Data on our website hosting and local devices is protected by up-to-date security software, firewalls, anti-hacking applications, anti-virus software and suchlike, as appropriate.

Our contact information

If you would like to: check, access, correct, amend or delete any personal information we have about you or register a complaint, please contact our Data Protection Officer, Robert Thornton, at Thornton Architecture & Design, The Studio, North View, Mill Road, West Chiltington, West Sussex, RH20 2PY.