Who we share your data with
We do not share your personal data with anyone and would only do so, going forwards, if we had your consent.
How long we retain your data
We will retain your data for customer service purposes only and will retain it only for as long as is required to service your requirements.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us, at any time. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Our website is hosted within the European Union. We do not transfer any of your data outside the European Union including data you may have sent us through the contact methods available on the website. However, third parties who have cookies enabled on this site (as described in the cookies section above, for example to enable Google fonts and Google maps to show on the site) may themselves be based outside the EU. So, in those cases, European data protection law requires data about European residents, which is transferred outside the European Union, to be safeguarded to the same standards as if the data was in Europe. For clarification, such cookie data is anonymous (for example identifying your IP address, not you as a named person). For these third party providers, we recommend that you read their privacy policies so you can understand the manner in which your anonymous personal information will be handled by them.
How we protect your data
To protect your personal information, we take all reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. For example, our website uses end to end encryption and other measures to mitigate the chance of a man-in-the-middle attack. As such, data travelling between the website and visitors is totally encrypted to protect both the site and the visitor.
Data on our website hosting and local devices is protected by up-to-date security software, firewalls, anti-hacking applications, anti-virus software and suchlike, as appropriate.
Our contact information
If you would like to: check, access, correct, amend or delete any personal information we have about you or register a complaint, please contact our Data Protection Officer, Robert Thornton, at Thornton Architecture & Design, The Studio, North View, Mill Road, West Chiltington, West Sussex, RH20 2PY.